Des Moines Home Buyers, LLC - Privacy Policy

At Des Moines Home Buyers, LLC, we respect your privacy and are committed to keeping your personal information safe. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it.

1. Information We Collect

We collect two types of information:

  • Personal Information – This includes your name, email address, phone number, and property details when you fill out a form, request an offer, or contact us.
  • Non-Personal Information – We gather details like your IP address, browser type, and site activity using cookies and analytics tools to improve our website.

2. How We Use Your Information

We use your information to:

  • Assist you with selling your property.
  • Communicate with you about your inquiry, property evaluation, and potential offers.
  • Improve our website and services.
  • Send relevant updates, notifications, or follow-ups, but only if you have given us explicit permission.

You can opt out of marketing messages or text communications at any time.

3. Text Messaging & Mobile Communications

If you opt in to receive text messages from us, we will use your phone number strictly to communicate and follow up regarding your specific property inquiry, provide transaction updates, and send requested information. We do not send automated promotional blasts. Consent to receive follow-up text messages is not a condition of purchase.

Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to the number we messaged you from. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or reply “START”.

Help: If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly by contacting us at (515) 344-4341 or [email protected].

Carrier Fees: Message frequency varies based on individual follow-up needs. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

4. Sharing Your Information

We do not sell, trade, rent, or lease your personal information. We may share information with trusted partners (like customer management software or secure data processors) strictly to help us provide our services to you.

Mobile Information Sharing Disclosure: No mobile phone numbers or SMS opt-in consent data will be shared, sold, or rented to third parties, affiliates, or partners for marketing or promotional purposes under any circumstances.

5. Your Choices & Rights

You have control over your information. You can:

  • Request a copy of the data we have about you.
  • Ask us to correct any inaccurate details.
  • Request that we delete your information, unless we are required to keep it for legal reasons.

6. Data Security

We take steps to keep your information safe, like using secure systems and encryption where possible. While no system is 100% foolproof, we do our best to protect your data.

7. Cookies & Tracking

Our website uses cookies to enhance your experience and help us understand site traffic. You can disable cookies in your browser settings if you prefer.

8. Updates to This Policy

We may update this policy occasionally, and any changes will be posted here.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: